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SERVICES

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Warranty
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Product Support

 

At Window City our commitment to quality does not end with manufacturing.  We support our dealers and their customers after the product has been installed. Please take a moment to read the warranty carefully to determine if your issue is covered under the written warranty.  If your issue is covered under the warranty, please fill out the following form and contact your dealer with the necessary information. (The full warranty and answers to commonly asked questions can be found in the resources section of this web site.) Window City and your dealer will work together to resolve any warranty issues you might be experiencing.

Fields marked with * are required.

MAILING INFORMATION
* First & Last Name
* Address:
 
* City:
* Province / State:
* Country:
* Postal Code:
CONTACT INFORMATION
Home Phone Number:
Work Phone Number:
* Email Address
* Confirm Email Address
SUPPORT DETAILS
Name of the company you bought windows and doors from:
Have you contacted your dealer? Yes    No
Date of purchase or installation:
Date of warranty registration:
Are you the original purchaser? Yes    No
Select the items that best describe your issue or question:

Window
Select the items that describe the issues with your window or door:

Vinyl Frame or sash

Other:

Comments:

(Please enter your question or describe the issue with your window and door.)

Window City requires that you register your warranty with your dealer after purchase or installation. If your warranty is not registered Window City reserves the right to charge a service fee (See Limited Warranty Limitations).